Our support team can assist with questions about games, promotions and payments, along with account-related issues, technical concerns and general feedback. If you need help signing in, checking a withdrawal or understanding an active offer, choose the contact channel that suits you. Live chat is available for quick questions, while email is useful when you need to provide more detail. Please do not share passwords or full payment details in your message. We will direct your enquiry to the appropriate team.
| Department | Contact |
|---|---|
| Customer support email | [email protected] |
| General enquiries email | [email protected] |
| Affiliate enquiries email | [email protected] |
| Customer support telephone | +44 20 7946 0374 |
| Live chat support | Available through the account support menu |
| Telegram support | Available through the official support channel |
| Customer support hours | 24/7 |
| Account and payment enquiries | Contact customer support by email or live chat |
Email Support
Please email [email protected] for detailed requests, account issues, or any situation that requires explanations or documents. Include a clear subject line, your account ID, and up-to-date contact details so our team can respond without delay. Attaching relevant documents in PDF or image format speeds processing and helps us resolve your request more efficiently.
Contact Form
Response Time
Most support inquiries are answered within one business day. Live chat is available around the clock for quick questions about your account, games, or payments. Requests that need further review, such as verification or a withdrawal issue, may take longer depending on their nature. Keep your account details and any relevant transaction information handy when contacting support.
Feedback
Have feedback, a suggestion, or an idea for improving the website? We’d like to hear from you. Share what’s working well or what could be clearer, and our team will review your comments carefully. Your feedback helps us make practical improvements to the service and create a smoother experience for everyone who visits.